Services

Application Service Provider (ASP) Model:

For customers interested in the ASP model, PatientPro will host its solution, giving customers access through a secure link. This reduces capital spent on servers and leaves the technical aspects of the server to IT professionals. The PatientMax™ ASP Solution offers more functionality and affordability than most ASP-type electronic health record systems.

With PatientMax™ ASP Solution, practices can benefit from:

• Very low upfront costs and predictable annualized expenses
• System is maintained by IT professionals remotely, reducing the cost of maintenance
• Modest hardware requirements
• Access to information at any time, from any place with internet connection
• Ideal for multiple practice locations
• Application support provided by PatientPro, Inc.
• HIPAA compliance with electronic data security
• Elimination of time-consuming server upgrades and backups
• Immediate access to new features and enhancements upon release

Maintain, collect and manage health records. Ensure timely and accurate delivery of data to health care providers. In return the health care providers rely on the information to deliver quality healthcare.

The following services are offered online.

• Copy and release medical records to those with a legal right to the information.
• Request copies of medical records from outside agencies or other Medical Centers.
• Request medical records to be transferred to other Medical Centers.
• Process requests for medical records by the Regional Office.

Other functions of the HIMS Department include

• Record Analysis
• Transcription Support
• Coding
• HIMS Compliance

Unique PatientPro Software Development and Portals

Our software development or system development methodology is a framework that is used to structure, plan, and control the process of developing a complete EHR information system.

PatientPro designs customized portals to meet the needs of a particular or individual client. This portal software is a type of development tool used to create a portal (starting point) on a company’s intranet so that employees and clients/patients can find a centralized starting point for accessing medical information.

Service designed to be an evolving total solution that adapts to the changing obligations of your vaccine inventory tracking, storage, handling, and organizational needs.

A database used for storing and administering all types of data required for efficient and accurate warehouse inventory management. This may include modules or fields for keeping track of all items and locations, requisitions, back orders, required levels of inventory on hand, reorder points, lead times, inventory error tracking, and more.

PatientPro provides all the necessary software training and helps your practice implement efficient workflow procedures. Training, including additional training for new staff is covered under the monthly fee.

We have an established method that provides the proper training, and support to deploy our applications in your business quickly and efficiently. We do not shut down your practice or disrupt your office workflow as some on site server-based installations require. Our trainers will work with you and your staff during work hours and provide real-time training as well as off-time training when the office is not so busy.

“PatientPro Inc, wants you to have the best experience possible with its healthcare information technology solutions.”

PatientPro Inc, wants you to have the best experience possible with its healthcare information technology solutions. Our Customer support service is dedicated to quickly resolve your questions or problems. In the pursuit of excellence, we have designed an extensive set of tools and services for troubleshooting problems. You will get help anytime you need it. All of our clients have an access code to the Customer Portal on our website.

Once you log on, you will have several online support tools like :

Whether you’re a large clinic or a small clinic, PatientPro will provide you with a project plan to guide your process.

Implementations can be complex. There are many tasks to complete, and many different people are assigned to complete them. A good project plan will outline expectations, establish deadlines, and clearly assign responsibility for completing implementation tasks.

Our wizard type customization tools make even the beginner user an expert. PatientMax also comes preloaded with commonly used terminology, medical phrases, and forms – so you don’t need to start from scratch.

Build your own clinical templates for documenting:

PatientMax automated messaging system enhances communication between the physician office and the patient by enabling practices to send SMS text messages and emails, and set appointment reminders for patients.

Major Advantages:

• Secure text applications integrated with the EHR empower physicians
• A secure texting application can help physicians combat patient data overload
• Secure messaging applications facilitate communication between physicians and their care teams
• Secure text apps alleviate the responsibility of physicians to engage in data entry
• Secure mobile interface that is suitable for physician clinical workflow

Automatically verifies patient’s insurance eligibility :

• Insurance eligibility verification in batches
• Saves time spent on manual eligibility checks
• Reduces human error
• Frees up staff to focus on more productive tasks